NIMITV PRIVACY POLICY

Key Points

This summary provides key points from our privacy policy.

What personal information do we process? When you visit, use, or navigate our Services, we may process personal information depending on how you interact with us and the Services, the choices you make, and the products and features you use.

Do we process any sensitive personal information? We do not process sensitive personal information. You can read more about the special categories of personal data (also known as sensitive personal data) in Art. 9 GDPR Processing of special categories of personal data.

Do we receive any information from third parties? We do not receive any information from third parties.

How do we process your information? We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law. We may also process your information for other purposes with your consent. We process your information only when we have a valid legal reason to do so.

In what situations and with which types of parties do we share personal information? We may share information in specific situations and with specific categories of third parties, described later in this policy.

How do we keep your information safe? We have organizational and technical processes and procedures in place to protect your personal information. However, no electronic transmission over the internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information.

Questions or concerns? Reading this privacy notice will help you understand your privacy rights and choices. If you do not agree with our policies and practices, please do not use our Services. If you still have any questions or concerns, please contact us at [email protected].

 

1) What legal bases do we rely on to process your information?

In Short: We only process your personal information when we believe it is necessary and we have a valid legal reason (i.e., legal basis) to do so under applicable law, like with your consent, to comply with laws, to provide you with services to enter into or fulfill our contractual obligations, to protect your rights, or to fulfill our legitimate business interests.

The General Data Protection Regulation (GDPR) and UK GDPR require us to explain the valid legal bases we rely on in order to process your personal information. As such, we may rely on the following legal bases to process your personal information:

• Consent. We may process your information if you have given us permission (i.e., consent) to use your personal information for a specific purpose. You can withdraw your consent at any time.


• Performance of a Contract. We may process your personal information when we believe it is necessary to fulfill our contractual obligations to you, including providing our Services or at your request prior to entering into a contract with you.


• Legitimate Interests. We may process your information when we believe it is reasonably necessary to achieve our legitimate business interests and those interests do not outweigh your interests and fundamental rights and freedoms.

For example, we may process your personal information for some of the purposes described in order to:


• Send users information about special offers and discounts on our products and services


• Develop and display personalized and relevant advertising content for our users


• Analyze how our Services are used so we can improve them to engage and retain users


• Support our marketing activities


• Diagnose problems and/or prevent fraudulent activities


• Understand how our users use our products and services so we can improve user experience


• Legal Obligations. We may process your information where we believe it is necessary for compliance with our legal obligations, such as to cooperate with a law enforcement body or regulatory agency, exercise or defend our legal rights, or disclose your information as evidence in litigation in which we are involved.


• Vital Interests. We may process your information where we believe it is necessary to protect your vital interests or the vital interests of a third party, such as situations involving potential threats to the safety of any person.

 

2) What information do we collect?

Personal information you disclose to us

In Short: We collect personal information that you provide to us.

We collect personal information that you voluntarily provide to us when you register on the Services, express an interest in obtaining information about us or our products and Services, when you participate in activities on the Services, or otherwise when you contact us.
You directly provide NimiTV with the data we collect. We collect data and process data when you:

• Complete purchase via order form (subscribe) for any of our products on our Services


• Send your message via email or contact form using our Services.


• Contact us using telephone calls


• Voluntarily complete a customer survey or provide feedback on any of our message boards, social media or via email.


• Upload any data to your personal account

The personal information that we collect depends on the context of your interactions with us and the Services, the choices you make, and the products and features you use. The personal information we collect may include the following:

• Name


• Surname


• Phone number


• Email address


• Mailing address


• Billing address


• Debit/credit card number and other card related details


• Contact or authentication data

Sensitive Information. We do not process sensitive information.

Payment Data. We may collect data necessary to process your payment if you make purchases, such as your payment instrument number, and the security code associated with your payment instrument.

Application Data. If you use our application(s), we also may collect the following information if you choose to provide us with access or permission:

• Geolocation Information. We may request access or permission to track location-based information from your mobile device, either continuously or while you are using our mobile application(s), to provide certain location-based services. If you wish to change our access or permissions, you may do so in your device's settings.


• Mobile Device Access. We do not request access or permission to any certain features from your mobile device. We reserve the right to consider this option in the future, particularly if it becomes necessary for Service upgrades. If you wish to change our access or permissions, you may do so in your device's settings.


• Device Data. We automatically collect device information (such as your device type, MAC, device ID, model, and manufacturer), operating system, version information and system configuration information, device and application identification numbers, browser type and version, hardware model Internet service provider and/or mobile carrier, and Internet Protocol (IP) address (or proxy server). If you are using our application(s), we may also collect information about the phone network associated with your mobile device, your mobile device’s operating system or platform, the type of mobile device you use, your mobile device’s unique device ID, and information about the features of our application(s) you accessed.


• Push Notifications. We may request to send you push notifications regarding your account or certain features of the application(s). If you wish to opt out from receiving these types of communications, you may turn them off in your device's settings.

This information is primarily needed to maintain the security and operation of our application(s), for troubleshooting, and for our internal analytics and reporting purposes.

All personal information that you provide to us must be true, complete, and accurate, and you must notify us of any changes to such personal information.

Information automatically collected

In Short: Some information — such as your Internet Protocol (IP) address and/or browser and device characteristics — is collected automatically when you visit our Services.

We automatically collect certain information when you visit, use, or navigate the Services. This information does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our Services, and other technical information. This information is primarily needed to maintain the security and operation of our Services, and for our internal analytics and reporting purposes.

Like many businesses, we also collect information through cookies and similar technologies. You can find out more about this in our Cookie Policy here.

The information we collect includes:

• Log and Usage Data. Log and usage data is service-related, diagnostic, usage, and performance information our servers automatically collect when you access or use our Services and which we record in log files. Depending on how you interact with us, this log data may include your IP address, device information, browser type, and settings and information about your activity in the Services (such as the date/time stamps associated with your usage, pages and files viewed, searches, and other actions you take such as which features you use), device event information (such as system activity, error reports (sometimes called "crash dumps"), and hardware settings).


• Device Data. We collect device data such as information about your computer, phone, tablet, or other device you use to access the Services. Depending on the device used, this device data may include information such as your IP address (or proxy server), device and application identification numbers, location, browser type, hardware model, Internet service provider and/or mobile carrier, operating system, and system configuration information.


• Location Data. We collect location data such as information about your device's location, which can be either precise or imprecise. How much information we collect depends on the type and settings of the device you use to access the Services. For example, we may use GPS and other technologies to collect geolocation data that tells us your current location (based on your IP address). You can opt out of allowing us to collect this information either by refusing access to the information or by disabling your Location setting on your device. However, if you choose to opt out, you may not be able to use certain aspects of the Services.

 

3) How do we process your information?

In Short: We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law. We may also process your information for other purposes with your consent.

We process your personal information for a variety of reasons, depending on how you interact with our Services, including:

• To facilitate account creation and authentication and otherwise manage user accounts. We may process your information so you can create and log in to your account, as well as keep your account in working order.


• To deliver and facilitate delivery of services to the user. We may process your information to provide you with the requested service.


• To respond to user inquiries/offer support to users. We may process your information to respond to your inquiries and solve any potential issues you might have with the requested service.


• To send administrative information to you. We may process your information to send you details about our products and services, changes to our terms and policies, and other similar information.


• To fulfill and manage your orders. We may process your information to fulfill and manage your orders, payments, returns, and exchanges made through the Services.


• To request feedback. We may process your information when necessary to request feedback and to contact you about your use of our Services.


• To send you marketing and promotional communications. From the moment you make a purchase (subscription) you have automatically agreed to receive marketing emails. We may process the personal information you send to us for our marketing purposes, if this is in accordance with your marketing preferences. You can opt out of our marketing emails at any time. You can unsubscribe from our marketing and promotional communications at any time by clicking on the unsubscribe link in the emails that we send. However, we may still communicate with you — for example, to send you service-related messages that are necessary for the administration and use of your account, to respond to service requests, or for other non-marketing purposes.


• To deliver targeted advertising to you. We may process your information to develop and display personalized content and advertising tailored to your interests, location, and more. For more information see our Cookie Policy here.


• To protect our Services. We may process your information as part of our efforts to keep our Services safe and secure, including fraud monitoring and prevention.


• To identify usage trends. We may process information about how you use our Services to better understand how they are being used so we can improve them.


• To determine the effectiveness of our marketing and promotional campaigns. We may process your information to better understand how to provide marketing and promotional campaigns that are most relevant to you.


• To save or protect an individual's vital interest. We may process your information when necessary to save or protect an individual’s vital interest, such as to prevent harm.

 

4) How do we store your information and keep it safe?

In Short: We aim to protect your personal information through a system of organizational and technical security measures.

The confidential data you submit is encrypted using industry-standard SSL encryption. Furthermore, all of the customer data we collect is protected against unauthorized access and is never sold, traded or rented for commercial purposes to other organizations except to provide services, information, or products you've requested, when we have your permission, or in the following circumstances: (a) in the case of a sale of all of the assets of the Company, a merger involving the Company, a sale of assets involving the Company or a corporate reorganization involving the Company; and (b) when it is necessary to share information to investigate, prevent, or take action regarding illegal activities, suspected threatening or fraudulent activities, and violations of Terms of Service, or as otherwise required by law.

We have implemented appropriate and reasonable technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information. Although we will do our best to protect your personal information, transmission of personal information to and from our Services is at your own risk. You should only access the Services within a secure environment.

In addition, please keep in mind that whenever you voluntarily disclose Personal Information on-line, for example on message boards, through email, or in chat areas, that information can be seen, collected and used by others.

The Website and/or Service(s) may include a variety of features, such as bulletin boards and chat rooms, which allow feedback to us and real-time interaction between site users. The Company does not control the posting of messages, information or files that others may provide through the Site. You understand that the Company has no obligation to monitor any bulletin boards, chat rooms, or other areas of the Website and/or Service(s) through which users can supply information or material. However, the Company reserves the right at all times to disclose any information as necessary to satisfy any law, regulation or governmental request, or to refuse to post or to remove any information or materials, in whole or in part, that in the Company's sole discretion are objectionable or in violation of the Terms of Use.

We may transfer, store, and process your information in countries other than your own. Our servers are located in the United States and the European Union.

We keep your information for as long as necessary to fulfill the purposes outlined in this privacy notice unless otherwise required by law.

 

5) When and with whom do we share your personal information?

In Short: We may share information in specific situations described in this section and/or with the following categories of third parties.
We also may need to share your personal information in the following situations:

Vendors, Consultants, and Other Third-Party Service Providers. We may share your data with third-party vendors, service providers, contractors, or agents ("third parties") who perform services for us or on our behalf and require access to such information to do that work. We have contracts in place with our third parties, which are designed to help safeguard your personal information. This means that they cannot do anything with your personal information unless we have instructed them to do it. They will also not share your personal information with any organization apart from us. They also commit to protect the data they hold on our behalf and to retain it for the period we instruct. The categories of third parties we may share personal information with are as follows: payment processors, sales & marketing tools, data storage service providers, order fulfillment service providers, website hosting service providers.

Business Transfers. We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

When we use Google Analytics. We may share your information with Google Analytics to track and analyze the use of the Services. For more information on the privacy practices of Google, please visit the Google Privacy & Terms page.

 

15.) Payment and billing

At the time of subscription, the Subscriber is presented with the costs, content and duration of the package subscribed to. Depending on the option selected by the subscriber, the Subscriber pays an upfront one-time fee for the duration of the package or a monthly recurring payment. For subscribers who have chosen a recurring monthly payment, the service renewal is done automatically by charging the agreed monthly price for the following month, meaning the subscribers credit card will be charged at the beginning of the month for access to the service for the remainder of the month. The subscriber may withdraw at any time from the recurring monthly payment plan by canceling the service for the following month. However, it's important to note that for subscribers who have chosen the recurring monthly payment option, they are required to maintain the subscription for a minimum period of three months before they can cancel. This means that they must subscribe for at least three consecutive months before they are eligible to cancel the service. When the original duration of the subscription ends, the Subscriber must appear at one of the points of sale for NimiTV or visit NimiTV’s website to choose to resubscribe to the service.

 

7) What are your privacy rights?

In Short: You may have the right to request access to the personal information we collect from you: review, change, or delete it at any time.

Your data protection rights: These may include the right (i) to request access and obtain a copy of your personal information, (ii) to request rectification or erasure; (iii) to restrict the processing of your personal information; (iv) if applicable, to data portability; and (v) not to be subject to automated decision-making. In certain circumstances, you may also have the right to object to the processing of your personal information. You can make such a request by contacting us at [email protected]. We will consider and act upon any request in accordance with applicable data protection laws.

Withdrawing your consent: If we are relying on your consent to process your personal information, you have the right to withdraw your consent at any time. You can withdraw your consent at any time by contacting us at [email protected].

However, please note that this will not affect the lawfulness of the processing before its withdrawal nor will it affect the processing of your personal information conducted in reliance on lawful processing grounds other than consent.

Account information: If you would at any time like to review or change the information in your account or terminate your account, you can log in to your account settings and update your user account.

Upon your request to terminate your account, we will deactivate or delete your account and information from our active databases. However, we may retain some information in our files to prevent fraud, troubleshoot problems, assist with any investigations, enforce our legal terms and/or comply with applicable legal requirements.

If you have questions or comments about your privacy rights, you may email us at [email protected].

 

8) Privacy policies of other websites

Through the Website and/or Service(s) you may be introduced to a variety of third-party vendors and sites.The privacy policies of these third parties are not under our control. The use of any information that you may provide to any third party will be governed by the privacy policy of the operator of the site that you are visiting, which may differ from ours. As well, in some cases these third parties may share the information that they collect about you with the Company. Because we do not control the privacy policies of our business affiliates or any other sites to which we may provide hyperlinks, we recommend you review the privacy policy of the site you are visiting. If you cannot find that site's privacy policy, or if you are uncertain about the entity to which you are providing your information, you should contact that site directly for more information.

 

9) How can you contact us about this policy?

If you have questions or comments about this notice, you may email us at [email protected] or contact us by post at:
NimiTV Inc.
1 Barker Avenue # 290
White Plains, NY 10601
United States

BY ACCESSING OR USING OUR WEBSITE AND/OR SERVICE(S), YOU ACCEPT AND AGREED TO BE BOUND BY THESE POLICY AND TERMS OF USE AS THE COMPANY MAY MODIFY THEM FROM TIME TO TIME.

We may update this privacy notice from time to time. We encourage you to review this privacy notice frequently to be informed of how we are protecting your information.