Frequently Asked Questions

The process takes only a few minutes. You will need a device with an internet connection, such as:

• Smart TV
• Smartphone
• Tablet
  

1. Fill out the trial request form here.
2. Provide basic information: name, email address, phone number, and country of residence.
3. Within a few minutes, you will receive an email with your login details.
   

1. Log in to the renewal portal.
2. Enter your email address or username.
3. Enter your password.
4. Select the new subscription period.
5. Add payment details and confirm.
   

Go to Settings → Account → Account ID.

• TV / Decoder / Smart TV – minimum 25 Mbps
• Phone / Tablet – minimum 20 Mbps
  

The service works with both WiFi and wired connections, with optimal quality in both cases.

No. Only an internet connection and our app or decoder are required.

Yes, NimiTV holds exclusive rights for this broadcast in Europe.

Yes, it is available via the mobile app and TV.

Yes, all Albanian radio stations are available in the Radio section.

Using the Add to Favourite option, you can personalise your channel list. You can access your Favourite channels anytime via My List.

Video On Demand allows you to watch films and series at any time, without restrictions.

Yes, all programmes are automatically stored for 7 days and can be watched whenever you like.

An electronic programme guide that shows current and upcoming TV schedules.

Yes, all necessary accessories are included in the package.

For every friend who subscribes through you to a 6- or 12-month 3-in-1 package, you receive 1 free month.

Please contact customer support, and the issue will be resolved promptly.

Check the HDMI cable and make sure the correct TV input is selected.

Devices such as Smart TVs and boxes may only be used within a single household. Use outside this scope is not permitted and may result in device suspension.